The order was placed early in july, which was late shipped from thier end. 1st they closed the return window period and i couldn't generate the ticket even within 24hrs of receipt. I had to constantly mail & text several days to be able to speak to someone. I processed a return instead of exchange as i was exhausted with lapses. The return courier was booked by the brand & then canceled with the courier company without any intimation to me. I had to chase again in 1st week August. The entire month has passed & and constantly I'm requesting for the pick up. The same courier Bluedart has been processing Pickups & Deliverys from us without any reason or alert. When i said finally that I'll courier back thi you and you can pay for the courier since return is processed by you, i was told I'm going to have to pay for the courier myself.
The brand has been a torture in my experience for nearly 2months of polite compassionate requests. Several times I've asked to speak to someone responsible, but no heed. IT'S A TOTAL DISAPPOINTMENT. and not worth the time & product value at all, given this unprofessional, irresponsible, non solution orientated approach. Highly unrecommended!
Wore the Ivory & Indigo Stripe Floral Co-ord Set during my visit to Kedarnath, and it was the perfect blend of comfort and elegance. Despite the chilly weather and temple rush, the fabric felt breathable and light. Got so many compliments for the unique print and graceful fit. Absolutely loved how effortlessly stylish it looked amidst the spiritual vibe. A truly travel-friendly and divine outfit!