am writing to express my frustration and disappointment regarding the ongoing issues with my order. I initially received a torn product, which I reported and requested an exchange for. Unfortunately, the replacement item I received was also defective, arriving in a discolored condition, and it’s still lying with me as it has not been picked up or properly resolved.
After receiving assurances from your service team that the discolored product would be picked up and replaced, I am now being informed that my exchange request is no longer eligible. Given that my exchange window is still open, I find this unacceptable and unfair. It feels as though I'm being forced to settle for defective products despite multiple efforts to resolve this.
I am now left with a defective item despite paying full price and following all your company’s procedures for exchanges. I request that you urgently check this case and arrange for a correct replacement or provide a refund. If this matter is not resolved promptly, I will consider sharing my experience on public forums, as I feel cheated by the repeated issues and lack of resolution.
Thank you for your immediate attention to this matter.
Good comfortable
The products I purchased were really good.thanks
Easy to wash and easy to wear.
Orange & Pink Floral Jaal Coord Set